Grey Ecom Marketing LLC
Effective Date: August 15, 2026 Last Updated: August 15, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “user”) and Grey Ecom Marketing LLC (“Grey,” “Grey Retention,” “we,” “us,” or “our”) governing your access to and use of the website located at https://greyemails.com (the “Site”) and any services, content, or resources made available through it (collectively, the “Services”).
By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not access or use the Site.
We reserve the right to change or modify these Terms at any time and in our sole discretion. Any changes are effective when posted to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
Grey Ecom Marketing LLC is a limited liability company organized under the laws of the State of Wyoming, United States, providing email marketing, SMS marketing, and customer retention strategy and management services for direct-to-consumer and e-commerce brands.
You must be at least 18 years old and capable of forming a legally binding contract to use the Site and Services. By using the Site, you represent and warrant that you meet these requirements and that any information you provide is accurate and complete.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for lawful purposes and in accordance with these Terms.
You agree not to:
We reserve the right to restrict, suspend, or terminate your access to the Site at any time, without notice, for conduct we determine violates these Terms or is otherwise harmful.
The Site provides information about our Services, case studies, resources, and a means to contact us or book a call. Content on the Site is provided for general informational purposes and does not constitute a binding offer to provide Services.
Any engagement of our Services is subject to a separate written services agreement, statement of work, or proposal (“Services Agreement”) entered into between you and Grey Ecom Marketing LLC. In the event of any conflict between these Terms and a signed Services Agreement, the terms of the Services Agreement will control with respect to that engagement.
While we apply our expertise and best efforts to deliver measurable results, marketing outcomes depend on numerous factors outside our control, including your products, pricing, audience, market conditions, and platform performance. We do not guarantee any specific results, revenue figures, open rates, conversion rates, or return on investment. Any figures, benchmarks, or case study results presented on the Site are illustrative and do not guarantee comparable outcomes for your business.
When you request a call, submit a form, or otherwise contact us, you consent to being contacted by us via email, phone, or SMS at the details you provide. Standard message and data rates may apply to SMS communications. You may opt out of marketing communications at any time as described in our Privacy Policy.
All content on the Site, including text, graphics, logos, images, videos, designs, frameworks, methodologies, case studies, and the “Grey Document,” as well as the compilation and arrangement of all such content (collectively, the “Content”), is owned by or licensed to Grey Ecom Marketing LLC and is protected by copyright, trademark, and other intellectual property laws.
“Grey,” “Grey Retention,” “Grey Marketing Agency,” associated logos, and other marks displayed on the Site are trademarks or trade names of Grey Ecom Marketing LLC. You may not use these marks without our prior written consent.
Nothing in these Terms grants you any right, title, or interest in the Content except for the limited license to access and view it for your personal, non-commercial evaluation of our Services.
If you provide us with feedback, suggestions, or ideas about the Site or Services, you grant us a perpetual, irrevocable, royalty-free license to use and incorporate that feedback without any obligation or compensation to you.
The Site may contain links to third-party websites, embedded content (such as Canva designs), or references to third-party services and platforms. These are provided for your convenience only. We do not control and are not responsible for the content, privacy practices, or availability of any third-party websites or services. Accessing third-party links is at your own risk, and any dealings you have with third parties are solely between you and that third party.
THE SITE AND ALL CONTENT AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, GREY ECOM MARKETING LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. YOU USE THE SITE AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GREY ECOM MARKETING LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (USD $100), OR, WHERE A SERVICES AGREEMENT APPLIES, THE AMOUNT SPECIFIED IN THAT AGREEMENT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless Grey Ecom Marketing LLC and its members, managers, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use or misuse of the Site; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of any third party; or (d) any content or information you submit through the Site.
These Terms and any dispute arising out of or relating to them or the Site will be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in Wyoming, and you consent to the personal jurisdiction of such courts.
Before initiating any formal legal proceeding, you agree to first contact us at raman@greyemails.com and attempt to resolve the dispute informally in good faith. If the dispute is not resolved within thirty (30) days, either party may pursue formal resolution in accordance with Section 12.
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Grey Ecom Marketing LLC.
These Terms, together with our Privacy Policy and any applicable Services Agreement, constitute the entire agreement between you and Grey Ecom Marketing LLC regarding your use of the Site and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding that subject matter.
If you have any questions about these Terms, please contact us:
Grey Ecom Marketing LLC 30 N Gould St Ste R Sheridan, WY 82801 United States Email: raman@greyemails.com Phone: +1 307 204 0051
