Grey Ecom Marketing LLC
Effective Date: August 15, 2026 Last Updated: August 15, 2026
Grey Ecom Marketing LLC (“Grey,” “Grey Retention,” “we,” “us,” or “our”) operates the website https://greyemails.com (the “Site”) and provides email marketing, SMS marketing, and customer retention services (collectively, the “Services”) to direct-to-consumer and e-commerce brands.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, contact us, subscribe to our communications, or engage our Services. Please read this policy carefully. By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.
Grey Ecom Marketing LLC is a limited liability company organized under the laws of the State of Wyoming, United States.
For any privacy-related questions or requests, you can reach us using the contact details above or in Section 14 below.
We collect information in the following ways:
We collect information you voluntarily give us, including when you:
This information may include your name, business name, email address, phone number, website URL, role or title, the nature of your business, and any other details you choose to share in your messages or forms.
When you visit the Site, we and our third-party partners may automatically collect certain information about your device and browsing activity, including:
This information is collected through cookies, pixels, and similar tracking technologies (see Section 5).
When you engage us as a client, we may access and process data contained within your marketing platforms (such as Klaviyo), including your customer lists, subscriber contact information, purchase history, and campaign performance data, solely for the purpose of delivering the Services. In this context, our client is the “controller” of that data and Grey Ecom Marketing LLC acts as a “processor” or “service provider.” We process such data only in accordance with our client’s instructions and the applicable services agreement.
We use the information we collect for the following purposes:
We will only use your information for the purposes for which it was collected, unless we reasonably consider that we need to use it for another related and compatible purpose.
We use cookies and similar tracking technologies to operate and analyze the Site.
Our Site uses the Meta Pixel, which collects information about your interactions with the Site and shares it with Meta Platforms, Inc. This may be used for advertising measurement and audience targeting. You can learn more about how Meta uses this data and manage your preferences through Meta’s privacy settings.
Most web browsers allow you to control cookies through their settings. If you disable cookies, some features of the Site may not function as intended. You can also opt out of interest-based advertising through industry tools such as the Digital Advertising Alliance (optout.aboutads.info) and the Network Advertising Initiative (optout.networkadvertising.org).
We rely on trusted third-party service providers to operate our Site and deliver our Services. These may include:
These third parties may collect or receive information about you in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with. We are not responsible for the privacy practices of third parties.
We do not sell your personal information. We may share your information in the following limited circumstances:
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we will securely delete or anonymize it. Client data is retained and disposed of in accordance with the applicable services agreement.
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Depending on your location, you may have certain rights regarding your personal information.
If you are a resident of California or another U.S. state with applicable privacy laws, you may have the right to:
If you are located in the European Economic Area or the United Kingdom, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, as well as the right to data portability and the right to withdraw consent at any time. Where we process data as a processor on behalf of a client, requests should generally be directed to that client.
To exercise any of these rights, contact us at raman@greyemails.com. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before fulfilling certain requests.
If you receive marketing emails or SMS messages from us, you can opt out at any time:
Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or ongoing engagement with us.
The Site and Services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.
Grey Ecom Marketing LLC is based in the United States, and the information we collect is processed and stored in the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Material changes will be posted on this page, and your continued use of the Site after any changes constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Grey Ecom Marketing LLC 30 N Gould St Ste R Sheridan, WY 82801 United States Email: raman@greyemails.com Phone: +1 307 204 0051
